Cyprus drivers have a quiet myth they live with: "if I want to keep my warranty, I have to go to the main dealer." For Honda, Isuzu, Kia and BAIC owners in the Famagusta district, that's not true — and hasn't been for a long time. We're the authorized service centre for all four brands. Same warranty cover. Same parts. Different price, different experience.
What "authorized service centre" actually means
It's a specific status. To be authorized for a manufacturer, a workshop has to be:
- Approved by the brand's regional importer in Cyprus.
- Equipped with the OEM diagnostic software for that brand — the same tool the dealer uses, not a third-party clone.
- Staffed by technicians with the appropriate brand training.
- Stocked with genuine manufacturer parts (or a fast supply chain to them).
- Subject to the same quality audits and warranty-claim processes a dealer would be.
We are. For Honda, Isuzu, Kia and BAIC, the work we do is recognised by the brand for warranty purposes — including powertrain warranty, anti-corrosion warranty, paint warranty and battery warranty (on hybrids/EVs).
The four brands we're authorized for
Honda
Civic, CR-V, Jazz, HR-V, Accord, Pilot — petrol and hybrid. Honda's i-MMD hybrid system is genuinely brilliant and we have the right tools and training to keep it working that way. Routine service, brake work, hybrid battery diagnostics, the lot.
Isuzu
D-Max in particular — the workhorse of every farm, construction site and trade business across Cyprus. Specialised diesel service knowledge, fuel-system work, 4x4 driveline maintenance, suspension upgrades for loaded work use. We see more D-Maxes through our doors than almost any other model.
Kia
Picanto, Cee'd, Sportage, Sorento, EV6, Niro. Full range from city runabout to long-range EV. Kia's 7-year warranty is the longest in the industry — and using us instead of a dealer keeps every year of it.
BAIC
The newest brand in our authorized list, growing fast in the Cyprus market. We're already the go-to service centre for owners in the Famagusta district.
The difference vs a main dealer — honestly
Two places we genuinely do better than a typical dealer:
- Continuity of technician. At a big dealer, your car might be touched by 6 different juniors over the warranty period. With us, it's the same engineer — Anninos — every visit. He remembers your car, your history, your usage. Diagnostics catch issues earlier.
- Honest advisories. A dealer is structured to upsell. We're not. If something's at 70% of its life, we'll tell you to come back at 90% — not now. That's also why we put advisories in writing with photos sent over WhatsApp, so you can see what we're seeing.
Two places a main dealer is genuinely useful:
- Software updates with brand portal access. Some manufacturer software releases are only available through the dealer network's online portal. We get them — but with a 1–2 day delay sometimes. If you need a same-day update, the dealer is the right call.
- Recall work. Manufacturer recalls are typically funded through the dealer network. We co-ordinate them, but the work itself usually happens at the brand's main showroom location.
"Independent garage" and "warranty void" got linked decades ago — and modern EU and Cyprus rules have separated them. Authorized service status means the only thing the dealer offers that we don't is the showroom waiting room.
What a service with us actually looks like
The same as a dealer would do, plus a few things they wouldn't:
- Pre-service multi-system diagnostic scan with OEM software — no surprises.
- Manufacturer-schedule service (oil, filter, plugs, brake fluid, coolant, etc. — exactly per the book, with OEM parts).
- Brake, suspension, steering and underbody inspection on the ramp.
- Air-conditioning vent temperature check — important in Cyprus, see our AC article.
- Underside corrosion check (free, every service — relevant for coastal cars, see our climate guide).
- Tyre tread, pressures and wear-pattern check — referred for alignment where needed.
- Complimentary post-service exterior clean — every visit, no charge.
- Written report and photos sent over WhatsApp before you collect.
- Book stamped (or digital service record updated, depending on the brand) for warranty continuity.
Beyond the four authorized brands
We're approved for Honda, Isuzu, Kia and BAIC — but we hold dealer-level diagnostic software for many more: Mercedes, BMW, Audi/VW group, Porsche, Range Rover/Jaguar, Toyota, Mazda, Hyundai. On those brands, we work to manufacturer schedules with OEM-equivalent parts, and we're a popular choice for owners whose manufacturer warranty has expired. We're not the authorized warranty channel for those cars — but the work is dealer-quality and the price is independent-friendly.
The supporting bits
- 2-year warranty on all parts and labour (electrical parts excluded), in writing.
- Free written estimates before any work starts.
- Courtesy car available — ask early.
- Collection and delivery across Cyprus.
- Multilingual reception (English, Greek, Russian).
Book your service
Send Despina or Anninos the registration, current mileage and which service interval you're due on WhatsApp. We'll quote, confirm a slot, and remind you the day before.